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Best Auto Repair, Oxnard

1311 Commercial Avenue Oxnard, CA 93030

805-486-9025
Opening Hours
  • Mon 7:30AM - 5:30PM
  • Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
  • Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
  • Sat Closed
  • Sun Closed
CONTACT US

805-486-9025 | 1311 Commercial Avenue

RIGHT TO REPAIR

RIGHT TO REPAIR, Oxnard, CA

Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as Advance Auto Parts auto parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by Advance Auto Parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.

  • ACDelco
  • TECH-NET
  • BBB Accredited Business
  • DRAGG Oxnard
  • Car Care Aware

Testimonials

, 08/19/2016
Mike is a honest, hard working, and A family man. When I first moved to Oxnard From Santa Cruz. I had no idea who to take my old ford ranger truck to. Hard to find a good mechanic in the area. i took it to Titos. He replaced radiator, water pump, and thermostat for a great price. 6 mo. Later the water pump went out on me, and he replaced it free of charge. All his parts are under warranty. Then a hose broke and I thought my truck was done. Came back again it was only $50. Mike is a Solid guy. doesn't try to rip u off, and way cheaper than going to a dealership.He tells you exactly what's wrong, and doesn't try to fix things that aren't necessary. I took it to marios across the street and they told me I had a cracked head gasket(1800) and that wasn't including rad, pump, stat. Took it to Mike and said they were lying n there was no cracked head. He told me if I ever have problems to come see him. Thanks Mike! His team were very nice too. A++ FIVE STARZ. Highly recommend.
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